Shipping Policy

Thank you for shopping with us. We aim to provide a simple, reliable, and transparent shipping experience for all our customers.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully confirmed.

During periods of high demand, holidays, promotions, or product launches, processing times may occasionally take longer.

Once your order has been processed and shipped, you will receive a confirmation email with the available shipping and tracking information.

Shipping Destinations

We offer worldwide shipping.

Shipping availability, delivery times, and possible restrictions may vary depending on the destination country or region.

Estimated Delivery Times

Estimated delivery times are generally 7–15 business days after the order has been processed.

Please note that these delivery times are estimates and are not guaranteed. Delivery may occasionally take longer due to circumstances outside our control, including:

• Customs processing

• Carrier delays

• High shipping volumes

• Public holidays

• Weather conditions

• Incorrect or incomplete shipping information

Order Tracking

When tracking information is available, you will receive a tracking number by email once your order has been shipped.

Please allow some time for the tracking information to update after receiving your shipping confirmation.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

If you notice an error in your shipping address, please contact us as soon as possible at shopassistantnow@gmail.com.

We cannot guarantee that an address can be changed once an order has already been processed or shipped.

Delayed Orders

If your order has not arrived within the expected delivery period, please check your tracking information first.

If you need additional assistance, contact us at shopassistantnow@gmail.com, and we will help you review the status of your order.

Lost or Damaged Packages

If your package arrives damaged or you believe it has been lost during transit, please contact us as soon as possible.

Provide your order information and, when applicable, photographs of the damaged package or product so we can review the situation and determine the appropriate solution.

Customs, Duties and Taxes

International orders may be subject to customs duties, import taxes, or other fees depending on the destination country.

Any applicable customs procedures or charges are subject to the regulations of the destination country.

Changes and Cancellations

If you need to modify or cancel your order, please contact us as soon as possible at shopassistantnow@gmail.com.

We will do our best to accommodate your request, but we cannot guarantee modifications or cancellations once an order has been processed or shipped.

Contact Us

For any questions regarding shipping or your order, please contact us at:

shopassistantnow@gmail.com